Structured counselling

If you're struggling with low-level stress, anxiety, depression, or OCD, we can put you in touch with PAM Wellness and their trained counsellors for short-term support.

Before contacting us

Check with your GP, or your employee assistance programme (EAP) if you’re in work, to see if either can help
If you have private health insurance, review your policy to see if counselling is covered
For more serious or long-term conditions, your GP, EAP or insurer may be better placed to support you

How it works

Once you’ve explored those options, call our helpline to discuss your needs
If eligible, we’ll refer you to PAM’s counsellors
They’ll arrange a call with you to talk things through
You’ll agree a personalised treatment plan

PAM’s structured counselling offers

Short, fixed-term counselling, cognitive behavioural therapy (CBT) or eye movement desensitisation and reprogramming (EMDR)
In-person or digital sessions
Guided self-help materials
A safe, confidential and non-judgmental space

What if I have a severe, long-term condition?

Again, speak to your GP or a specialist mental health group first. If you’re still unsure where you stand, call our helpline, and we’ll chat through your options.

Your privacy matters

Bank Workers Charity and PAM Wellness treat everything you share with us as confidential. We won’t pass on your information to third parties without your permission, unless we’re required to by law, or where there’s a safeguarding concern involving a child or vulnerable adult.