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Relationship support

We work closely with Relate to offer you and your partner confidential, personalised relationship counselling.

Before contacting us

  • Check whether your employee assistance programme (EAP) includes relationship counselling – your line manager or HR team should be able to help
  • If you have private health insurance, it’s worth reviewing your policy to see if it covers relationship support 

How it works

  • Once you’ve explored the options above, call our Helpline to chat through your support needs
  • If you’re eligible, we’ll refer you to Relate
  • They’ll arrange a call to talk through a suitable service
  • You’ll receive a series of sessions with trained, accredited therapists

What to expect from Relate

Through our partnership with Relate, we may be able to refer you to relationship support. We can help with a range of difficulties – whether that’s long-standing issues, a recent change like separation or divorce, or simply things that are making you unhappy. 

  • Counselling for you, your partner, or both of you together 
  • Face-to-face, phone or video call sessions 
  • Support with a broad range of relationship issues, including intimacy and family dynamics 
  • A safe, confidential and non-judgemental space

Your privacy matters

Bank Workers Charity and Relate treat everything you share with us as confidential. We won’t pass on your information to third parties without your permission, unless we’re required to by law, or where there’s a safeguarding concern involving a child or vulnerable adult.

About Relate

Relate have been working with us to provide a relationship counselling service to our clients since 2013.

When a relationship goes wrong, you can’t see the wood for the trees. Relate gave me an outside perspective and time to address our problems before making a rash decision

– from our client

Illustration depicting a mental health matters.

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