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24/7 wellbeing helpline

Talk things through with a trained counsellor via PAM Wellness's wellbeing helpline. It's free, confidential and available 24/7.

Fill out the form below to find out if you’re eligible and speak to someone.

The minimum age is 18 years. If you’re under 18, you can visit our Kooth app for support with maintaining your wellbeing.


Any data you provide to us via this form will be used in accordance with our privacy policy, which can be found here. We may contact you for feedback on your experience with the services, to understand how we can better support your health and wellbeing.

About PAM Wellness

  • PAM is an expert partner offering 24/7 phone support and on-the-go app guidance
  • Every trained counsellor is registered with the British Association for Counselling and Psychotherapy (BACP)
  • PAM also provides short-term, structured counselling for low-level stress, anxiety, depression, and OCD. Give us a call to talk about a referral

Download partner factsheet

What if I have a severe, long-term condition?

Speak to your GP, or a specialist mental health group. If you’re unsure where you stand, call our helpline and we’ll chat through your options.

Give us a call

Your privacy matters

Bank Workers Charity and PAM Wellness treat everything you share with us as confidential. We won’t pass on your information to third parties without your permission, unless we’re required to by law, or where there’s a safeguarding concern involving a child or vulnerable adult.

Having someone external to speak to during what was a very challenging time was great support and provided me with room for growth.

– from our client

Illustration depicting a mental health matters.

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Connect is our monthly email update packed with insights, expert advice and guides to help boost your wellbeing.