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Information and support

Health and wellbeing

Take care of your mental and physical health and improve your wellbeing, with helpful advice and support when you need it.

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We’re here to help with

  • Counselling, including cognitive behavioural therapy (CBT)
  • Disability guidance across benefits, housing, careers, mentoring and equipment
  • Support for your dependants

Emotional Support Line

Talk through low-level issues with a professional trained counsellor via PAM Wellbeing’s 24/7 support line.

Get in touch

Guides

Explore practical guides to keep your health and wellbeing in check.

guide

Caring

Explore this guide for helpful advice on what it means to be a carer, the different types, and how to look after yours and their wellbeing at the same time.

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Domestic abuse

Explore this helpful guide for advice on domestic abuse, and steps you can take to protect yourself and your loved ones.

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Managing disability and illness

Use this guide to explore the different aspects of disability and illness, and discover the right support for your needs.

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Menopause

Explore this guide for helpful information and advice to better understand menopause and find support along the way.

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Mental wellbeing for adults

Explore this helpful guide to spot, support and sustain the different aspects of yours and your family’s mental wellbeing.

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Mental wellbeing for children

Explore this guide for helpful advice on understanding and improving your child’s mental wellbeing.

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Work-life balance

Discover our guide to work-life balance, with helpful ways to improve yours and your family's wellbeing.

Resources

Take care of your mental and physical health with our helpful tools and partners.

Phone / Livechat

Emotional support line (PAM)

Talk things through with a professional trained counsellor via PAM Wellbeing’s 24/7 emotional support line.

Phone / Livechat

Friendship telephone service (Age UK)

Group telephone calls for people connected to banking, aged 65 and over, who are affected by loneliness

Phone / Livechat

Relationship support (Relate)

Get confidential, personalised relationship counselling for you and your family through our expert partner, Relate.

Phone / Livechat

Structured counselling (PAM)

Get referred to professional trained counsellors for short-term support with low-level stress, anxiety, depression and OCD.

Mobile app

Wellbeing app (PAM)

Access and explore digital support for your wellbeing. From mindfulness, to sleep quality, nutrition and online CBT.

External link

Youth wellbeing support (Kooth)

Join Kooth's online community for young people aged 11 – 18 at kooth.com/bwc, with expert counselling and self-help articles.

Download

Wellbeing infographics

Download our helpful infographics for more practical support on managing your health and wellbeing.

Upcoming webinars

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17 Apr|10:30 am

Retiree support

Life can throw unexpected challenges our way, which is why our support doesn't end when you've retired. Find out about our support services and how you can access them.
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On-demand webinars

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Jack’s story

How Jack found help dealing with his depression through a specialist course of CBT sessions, so he could get back to work.
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We’re here to help

Looking for support? A listening ear for you and your family is a few clicks away.
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