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Safeguarding statement

Bank Workers Charity is committed to providing excellent support and advice to current and former bank workers and their dependants across the UK.

We provide information, advice, a live chat platform, expert support services and in some cases, financial assistance, working in partnership with some of the UK’s leading charities we are able to provide some of the best support available.

Our safeguarding policy applies to all Bank Workers Charity trustees, staff and volunteers. It applies to the provision of help and support services to clients either on its own premises or other public or private property. A Bank Workers Charity client is a person who has made contact with us and who has been provided with help or support via telephone, live chat, email/web or on a face-to-face support visit by a member of staff.

Bank Workers Charity’s Safeguarding policy and supporting procedures are there to safeguard and protect adults at risks who are subject to, or at risk of abuse, who are aged 18 years or over and who may already be in receipt or in need of community care services by reason of mental or other disabilities, age or illness, and who may be unable to take care of themselves or unable to safeguard themselves against significant harm or exploitation.

Bank Workers Charity also recognises its responsibility for safeguarding children and other adult family members of vulnerable clients whilst providing help and support.

Bank Workers Charity trustees and staff will promote a safe environment for children, young people and adults at risk to live full and happy lives within their communities.

The organisation will collectively manage risks and reduce the likelihood of abuse by:

  • the provision of up-to-date safeguarding policies and procedures that reflect current Safeguarding legislation and guidance
  • operate in line with Local Authority Safeguarding policies and procedures
  • having robust safer recruitment and selection procedures
  • promoting and using safer working practices
  • the provision of induction and ongoing training
  • developing and maintaining a culture of managing risk
  • protect people from harm
  • make sure people can raise safeguarding concerns
  • handle allegations or incidents
  • report to the relevant authorities

Safeguarding is everyone’s business – Bank Workers Charity is committed to safeguarding and promoting the welfare of children, young people and adults at risk. It expects all staff to share this commitment. Bank Workers Charity also sets out all potential risks and ensures there is a risk register in place that is intrinsic to the Safeguarding policy.

This policy was last updated in August 2024.

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