Chief Operating Officer

Responsible to: Chief Executive Officer

Responsible for: Five people, including two department heads

Location: Central London based with hybrid working (typically three days a week office based)

Contract type: Permanent, full-time (35 hours per week)

Starting salary: Up to £90,000 per annum

About you

You’re solutions-focused, and a ‘can-do’, visionary leader who will lead from the front in challenging situations. You have:

• A track record of strategic delivery, with a commercial approach
• Proven experience of dealing with organisational-wide complex challenges and of providing practical solutions
• Proven experience in strategic financial planning, budgeting, and analysis, with a strong track record of driving operational efficiency
• Exceptional people leadership and management capabilities, as well as HR knowledge
• Experience of successful working with stakeholders, including Trustees
  An ability to track and juggle multiple workstreams
• Clear and evidence-based written and verbal communication
• An ability to work in a professional and empathetic way
• Experience of working at a senior level (or as a trustee) in a not-for-profit organisation

If you want to use your skills to make a real difference – and help shape the future of a charity with a long-standing mission – we’d love to hear from you.

About the role

It’s an exciting time to join Bank Workers Charity as we evolve how we work, grow new income streams, and strengthen our influence across the banking sector. We’re embarking on a new three-year strategy, which has led to the establishment of the new post of Chief Operating Officer to help drive the organisation forward.

As Chief Operating Officer, you’ll deputise for the CEO and play a key role in ensuring organisational effectiveness alongside other senior team members. You will lead a small team of colleagues across the support functions of Finance, HR, Governance, IT, and Risk Management and work on strategic projects across the organisation.

About Bank Workers Charity

We’re the charity for past and present bank employees and their families – here when life gets tough.

Every year, we help thousands of people navigate challenges like financial problems, mental health concerns, housing issues and more. We do that through free, confidential support – from expert advice and specialist referrals to financial grants.

We believe everyone deserves support when they need it most and we work hard to make sure that happens. If you care about making a real difference to people’s lives, you’ll be in good company here.

What we offer

We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.

Our benefits include:

• 30 days’ holiday plus public holidays
• 8% employer contribution to Bank Workers Charity’s pension scheme and up to an additional 3% matched with employee contributions
• A wide range of employer-funded wellbeing experiences through Heka
• Flexible benefit provision (including Bupa cash plan, cycle to work, payroll giving and electric car scheme)
• Group Life Cover (three times annual salary)
• Weekly wellbeing half hour
• Employee Assistance Programme

Bank Workers Charity is committed to supporting diversity and inclusion and welcome applications from all backgrounds and communities.