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HSBC Support Fund

Just need someone to talk to?

0800 0234 834

Monday to Friday, 9am – 5pm (except bank holidays).

If you ever find yourself in a difficult situation and don’t know where to turn, Bank Workers Charity is here to help – in partnership with the HSBC Support Fund.  

Founded in 1883 by bank clerks who wanted to create a safety net for colleagues and their families, we continue that mission today. If you’re a past or present HSBC employee – or the partner or dependant of one – remember that we’re here for you. 

How to apply

Please fill in the short enquiry form at the bottom of this page.

Here are five ways we can help:  

Illness or disability can happen without warning. We can help with home adaptations and equipment, guidance on benefits, caring responsibilities and local support services. And if you’dbenefit from support in person, one of our caseworkers can visit you at home to offer practical help. 

Money worries can affect anyone  especially after illness, bereavement or a sudden drop in income. We can help with benefits advice, budgeting, exploring grants from other charities and guidance on talking to lenders. We may also be able to provide a means-tested grant from the HSBC Support Fund. 

Relationships with family are often a source of strength, but they can become strained during big life changes – such as retirement, ill health or the loss of someone close. We can provide counselling for you, your partner or dependants, giving you a safe space to talk things through. 

Sometimes emotions can overwhelm us, leaving us unsure where to turn. We can help you access specialist services – including counselling – to manage stress, anxiety or other mental health challenges. 

Through our partner Law Express, you can speak to qualified legal advisers for clear, confidential guidance on money, family and relationships, employment issues and more. It’sa simple way to understand your rights and next steps. 

Get help from Bank Workers Charity and the HSBC Support Fund 

Thank you for your interest however your savings are over our threshold to be eligible for a grant. If you would like to discuss this with one of our team, please contact our helpline on 0800 0234 834. We are open Monday to Friday (excluding bank holidays) 9am to 5pm.
Please note that for the HSBC Support Fund we will need to call you, but for future communication, we will take your preference into account.
Any data you provide to us via this form will be used in accordance with our privacy policy.


If you’re an HSBC worker – past or present – we’re here for you and your family. 

You can call our Helpline on 0800 0234 834 (open Monday to Friday, 9am–5pm, except bank holidays)

Or simply fill in the form opposite to tell us a bit about your situation. One of our team will be in touch soon. 

We aim to support the needs for all of our clients, if you have any communication requirements, please let us know when you contact us.

We have noticed that some Apple users are having difficulties filling in our forms on the Safari browser. We recommend using Chrome or Edge.

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