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Helping Zara when she fell into arrears 

How we helped Zara

Zara is a current bank employee who experienced financial difficulties after separating from the father of her son. Finding it hard to meet living costs, Zara fell into arrears with her council tax.

Unable to register for a council property until the arrears were cleared, she worried about how she would find an affordable home. 

Feeling stressed and anxious about the situation, she got in touch with us to see how we could help. In addition to supporting Zara with managing her mental health and wellbeing, our Visiting Caseworkers advised that she could apply for a grant, which could help to settle her debt. Her application was successful and through the grant, she’s managed to clear her bills.

Zara can now register for a property with her local council and looks forward to finding a suitable place to live.