Our people

Executive team


John Mallalieu  | CEO

John joined us in 2017, building upon a decade long career in retail banking, John moved into health and social care within the public, private and third sectors. His commercial experience and partnership innovation, coupled with connected co-created individual focused service delivery provides us with the opportunity to continue to evolve the way we bring digital and relationship driven strategies to the core principles of occupational benevolence. John’s passion is in ensuring the most effective and responsive approach is provided for the people we support, driving high impact and valued outcomes across the breadth of need across the banking community.

Alisa Hamzic | Director of Marketing

Alisa joined the charity in 2006, bringing with her a desire to develop our brand. She leads our marketing and communications team, and is responsible for engaging with the banking community and developing our position as a wellbeing partner to the banks. Alisa has invested much of her time in developing self-help solutions that allow us to increase our impact within the banking sector.

Sue Oak | Operations and Performance Manager

Sue joined BWC in 2013, and is responsible for HR and operations. Her role covers management reporting, policies and procedures, and partner contracts, and providing support to all managers and staff. Sue also leads on staff engagement and all aspects of our culture and values.

Selam Shibru | Head of Finance & IT

Selam joined us in 2007 as a Finance Officer. He’s since taken on responsibility for finance, IT and audit and risk. Prior to joining BWC, Selam honed his skills working for a management consultancy for seven years.


Tony Ramos | Chair of the Board of Trustees

Tony enjoyed a successful career at HSBC for over twenty five years, working across a number of different business areas, including the Global HR team. Tony now works for Eversheds Sutherland LLP holding responsibility for the development of their Diversity and CR strategy and leading their social mobility programmes.

Gary George | Chair of the Finance and Investment Committee

Gary has worked in the City for over 30 years working for a mix of international banks and fund management companies. With extensive experience including credit analysis and general management as well as having expertise in investment appraisal, Gary is Deputy General Manager at Sumitomo Mitsui Banking Corporation Europe Limited, with responsibility for a portfolio of loans spread across the EMA region.

Paul Haynes | Chair of the Services and Grants Committee

Paul has worked for HSBC for 15 years in their service & operations, compliance and people management teams. He is currently People Manager for the business banking sector of commercial banking at HSBC.

Lillian Boyle | Chair of the Audit and Risk Committee

Lillian is a lawyer and a Chartered Insurer as well as a Chartered Fellow of the CISI. Lillian is a former President of the Chartered Insurance Institute (CII) and Chair of their Audit Committee. Lillian currently sits on a number of boards including those of investment and financial services companies.

Dougie Belmore

Dougie has worked in various roles for Clydesdale Bank since 1985, currently as Head of Payment Services. Dougie also served as a Trustee Director for the Bank’s Pension Scheme between 2006-10.

Lena Breen

Lena has worked as Head of External Reporting and Accounting Policy for Close Brothers Group. Prior to joining Close Brothers in 2010, Lena was a director in the capital markets group of PWC, based in London and New York.

Kim Carroll

Kim has worked in the payroll profession for more than 20 years. She manages large payroll operations and has worked in both private and public sectors. She is currently Head of Payroll and Payment Services for RBS UK and Offshore. In addition, she manages a team supporting pensions retained administration services for the bank.

Rachel Claringbold

Rachel joined Barclays 20 years ago, and has experience covering financial institutions relationship management, product management and corporate banking risk and profit and loss management. Currently, she is VP for Risk and Control at the Barclaycard Chief Control Office.

Michael Field

Michael, is an equity analyst for Morningstar. Prior to joining Morningstar, Michael was an equity analyst on the global research team at Close Brothers Asset Management where he was responsible for the energy, materials and utilities sectors.

Beverly Horler

Prior to taking early retirement in 2014, Beverley’s 35 year career at HSBC spanned large scale leadership roles, having been regional director of a number of geographies throughout the UK and head of the UK retail and wealth management business. Beverly has a portfolio of non-executive directorships and is currently Deputy Chairman, HSBC UK Pensioners Association and Vice Chairman of Children’s Hospice South West.

Suzanne Hughes

Suzanne is the ‎Organisation Effectiveness and Culture Director for Santander UK. Having held a number of senior HR roles at Santander, she has a strong interest in employee engagement, wellbeing and health and has been a member of the Business in the Community Wellbeing leadership team for several years. Previously, Suzanne worked as a management consultant at Accenture specialising in change management.

Linda Lawrence

Linda has been a Trustee of BWC for 20 years, serving on the Services & Grants Committee. Linda worked in HR for Standard Chartered for 34 years - for over 20 years as Pensions Manager.

Shirley Marsh

Shirley’s banking career spanned 35 years, included a role as Head of Reward Integration for Lloyds Banking Group, before taking early retirement in 2011. As well as her banking experience, Shirley is also qualified as a company secretary and is currently a member of the remuneration panel for her local council.

Anna O’Shaughnessy

Anna is Head of Compliance for Rothschild Wealth Management.She started her career as a trainee Chartered Accountant at KPMG London, moving to the FSA/Bank of England PRA and then TSB as a Director in 2014 where she helped create its internal audit function.

Maggie Pearson

Maggie's career has seen her based here in the UK and Australia, working for a major bank. Her senior general management roles have included Head of Strategy, General Manager for the Life Insurance business and Programme Director for a significant investment business implementation. 

Nathalie De Potter

Nathalie is a Director at a management consultancy and has previously worked for a specialist financial services risk consultancy – providing strategic advice, research and consulting services in all areas of risk management, financial regulation and technology.