You’ll first need to register with us by completing the short enquiry form below. One of our Client Advisers will then get in touchwith you to find out a bit more about your circumstances and to explorehow we may be able to help.
If we are able to consider a grant, we will send you an application form to complete. This will need to be returned with the following evidence:
- Confirmation that you are or have been employed by HSBC, this could be a pension statement or a payslip or, if you are a widowed spouse or partner, that you are in receipt of an HSBC bank pension
- Household income from all sources, for example pension statements, payslips and benefit letters
- Current housing costs, specifically mortgage/rent, service charge, council tax/rates and water rates
Once your completed application form and evidence have been received, we will process your application and aim to provide you with a decision within three weeks.
You will then receive a payment directly into your chosen bank account.
Or if the grant is for goods, services or arrears it will be paid to the relevant supplier company or organisation.