Mental health training in UK banks

BWC and Mind initiative

In conjunction with mental health charity Mind, we undertook a two-and-a-half-year pilot of mental health training for line managers in four UK banks. This report, from CIPD, provides an independent evaluation of the programmes, held in Barclays, the Bank of England, Lloyds Banking Group and TSB.

We’ve long been aware that wellbeing shapes the quality of our working lives. It colours how we live and whether we enjoy health and happiness or suffer anxiety and illness. Research also shows that it’s a major factor in employee performance and productivity, and therefore in business effectiveness and profitability.

Our own research showed that mental health can have a huge impact on people’s wellbeing, yet support both in the workplace and at home was inadequate. We concluded that a workplace intervention that promoted good mental health and mental health awareness amongst line managers was needed.

Our research showed that mental health can have a huge impact on people’s wellbeing, yet support in the workplace and at home was inadequate. 

We approached Mind, the foremost mental health charity, who agreed to join forces to develop a mental health training programme tailored to the needs of the banking sector. This was to be delivered in the workplace and facilitated by employers.

Mental ill health and stress are among the top five causes of longterm absence from work, and the impact of these conditions in the workplace is on the rise.

The report from CIPD concludes that the pilot demonstrated a clear and positive improvement in the awareness of line managers with regard to staff exhibiting or raising mental health concerns.